Terms and Conditions
This Sales Agreement outlines the terms and conditions under which Lynx Sportswear Ltd. (“Lynx”, “We”, “Us”, “Our”) sells products to individual Customers and Wholesale Clients via lynx.com.lc.
1. Product Use
Our products are designed for combat sports and training purposes only.
By purchasing and using our products, you acknowledge that boxing and combat sports involve inherent physical risks. LYNX is not responsible for injuries, damages, or losses resulting from improper use, misuse, or failure to use appropriate training techniques or protective equipment.
2. Return Eligibility
Returns and exchanges are accepted within 30 days of delivery for gloves that are unused, unworn, and in their original packaging with all tags intact.
Due to the nature of boxing equipment, gloves that show signs of use, training, odor, sweat, damage, or wear are not eligible for return or exchange.
Before approving a return or exchange request, customers may be asked to provide photos of the gloves for inspection.
“Final Sale” or customized/personalized items cannot be returned or exchanged.
3. Exchanges and Non-Refundable Items
We do not offer refunds for:
- sizing issues
- preference-related reasons
- change of mind
- or if you simply do not like the fit or feel of the gloves
However, we are happy to offer exchanges for unused gloves.
Customers are responsible for all exchange shipping costs, including return shipping and reshipping of the replacement item.
Exchange shipping costs vary depending on location, but are typically estimated between £5 and £15.
To request an exchange, please contact us on WhatsApp at +44 7346 009799 with:
- your order number
- the requested exchange
- clear photos of the gloves
Once approved, we will provide further instructions.
4. Faulty or Incorrect Items
If you receive a defective or incorrect item, please contact us within 72 hours of delivery.
If the issue is confirmed, we will arrange a replacement or refund and cover the related shipping costs.
5. Warranty
Our products include a 3-month limited warranty covering manufacturing defects only.
This warranty does not cover:
- normal wear and tear
- damage caused by misuse
- improper storage or care
- excessive bag work or training damage
- cosmetic wear occurring through normal use
6) Shipping and Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
LYNX is not responsible for delays caused by couriers, customs, weather conditions, or circumstances outside our control.
Customers are responsible for ensuring that shipping information provided at checkout is accurate.
7. International Orders
For international orders, customers may be responsible for any local customs duties, taxes, or import fees required by their country.
8. Right To Refuse Service
We reserve the right to refuse returns, exchanges, or orders that do not comply with this policy or that appear fraudulent or abusive.
9. Intelectual Property
All content, logos, branding, product designs, photos, and materials displayed on this website are the property of LYNX and may not be copied, reproduced, or used without permission.
10. Contact
For any questions regarding orders, returns, or exchanges, please contact us on WhatsApp:
+44 7346 009799
