1. Return Eligibility
Returns and exchanges are accepted within 30 days of delivery for gloves that are unused, unworn, and in their original packaging with all tags intact.
Due to the nature of boxing equipment, gloves that show signs of use, training, odor, sweat, damage, or wear are not eligible for return or exchange.
Before approving a return or exchange request, customers may be asked to provide photos of the gloves for inspection.
“Final Sale” or customized/personalized items cannot be returned or exchanged.
2. Exchanges & Non-Refundable Items
We do not offer refunds for:
- sizing issues
- preference-related reasons
- change of mind
- or if you simply do not like the fit or feel of the gloves
However, we are happy to offer exchanges for unused gloves.
Customers are responsible for all exchange shipping costs, including return shipping and reshipping of the replacement item.
Exchange shipping costs vary depending on location, but are typically estimated between £5 and £15.
To request an exchange, please contact us on WhatsApp at +44 7346 009799 with:
- your order number
- the requested exchange
- clear photos of the gloves
Once approved, we will provide further instructions.
3. Faulty or Incorrect Items
If you receive a defective or incorrect item, please contact us within 72 hours of delivery.
If the issue is confirmed, we will arrange a replacement or refund and cover the related shipping costs.
4. Exceptions
Customized products, final sale items, and hygiene-sensitive products (if applicable) are non-returnable.
If you receive a damaged or wrong item, please contact us within 72 hours so we can arrange a replacement or refund.
5. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection.
Approved refunds will be processed within 5–10 business days to your original payment method.
Depending on your bank/payment provider, it may take an additional 3–7 days to reflect.
6. Exchanges
For faster service, we recommend placing a new order for the item you want and returning the original item for a refund.
Store credit may also be provided if preferred.
7. Contact Us
If you have any questions about returns, please reach out:
+44 7346 009799 via WhatsApp
